6140 Sherbrooke West,
Montreal, QC, H4A 1Y3

Tuesday – Saturday
10AM – 6PM

Phone: (514) 446-4868

QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long will it take to receive my order?

We begin processing your order as soon as it is received. Please note that due to COVID-19 we are taking extra precautions in our distribution center, so orders may take longer than usual. Usually it takes 2-8 business days.

What types of payments do you accept?

We accept all major credit cards.

Do I receive an invoice for my order?

Yes. You will receive your invoice in PDF format via e-mail when your order is sent out to you.

You can also download it from your account.

Will you restock items indicated as “out of stock?”

Yes, as soon as we receive the stock.

If the product is currently out of stock, you can add it to your wishlist to receive an email notification when it becomes available again.

When will my credit card be charged?

Credit cards are charged at the time of order processing.

Is a signature required for delivery?

Yes, a signature is required for delivery.

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